Contact Us

Have questions or suggestions? We'd love to hear from you.

How Can We Help You?

At InvoiceGenro, we are dedicated to providing the ultimate free invoice generation experience. Whether you are encountering a technical glitch with our PDF rendering engine, have a suggestion for a new receipt template, or simply want to inquire about API integrations, our support team is standing by to assist you.

We understand that when it comes to business billing, time is of the essence. We prioritize all support tickets strictly based on urgency, with bugs actively preventing you from downloading a document receiving our immediate attention.

Email Support

For general inquiries, feature requests, or partnerships, drop us an email direct.

hello@invoicegenro.com

Response Times

Our core team operates primarily in the EST timezone (UTC-5). We typically respond to all technical support requests and inquiries within 24 to 48 business hours.

Privacy Guarantee

Your submitted messages are entirely confidential. We will never sell your contact information or spam you with generic marketing emails.

By sending a message, you agree to our Privacy Policy terms regarding data transmission.

Frequently Asked Questions

Review our most common support inquiries before sending a message.

Can I save my invoices for later?

Currently, our generator works entirely within your local browser cache. This means that if you hard-refresh or clear your browsing data, the document resets. We highly recommend immediately downloading the generated PDF file to permanently save your work.

Is there an API available to connect to my software?

We do not currently offer a public REST API for automated invoice generation. The InvoiceGenro platform is designed exclusively as a manual, frontend web utility tailored for independent freelancers and small businesses who generate documents on an as-needed basis.

My logo isn't rendering properly on the PDF.

If your logo looks skewed or fails to appear entirely on the exported PDF document, it is highly likely that the image dimensions are unsupported. We heavily advise uploading strictly rectangular or square .PNG logos with a transparent background, keeping the file size under 2MB for optimal rendering.